What Questions Should You Ask Your Digital Marketing Campaign Management Agency?

When engaging with a digital marketing campaign management agency, asking the right questions can help you gauge their expertise, alignment with your goals, and overall fit for your business.
Here are key questions to consider:
Strategy & Approach
- What is your approach to developing and implementing a digital marketing strategy?
- How do you tailor your strategies for businesses in my industry?
- What tools and platforms do you use for campaign management and reporting?
- How do you integrate different channels (e.g., SEO, social media, paid ads) for a cohesive approach?
Campaign Execution
- How do you conduct audience research and identify the best target audiences?
- What is your process for creating and optimising ad content?
- How do you manage ad spend to ensure maximum return on investment (ROI)?
- How do you determine which keywords, channels, and tactics to use?
Performance Measurement & Reporting
- What key performance indicators (KPIs) will you track, and how do they align with my goals?
- How often will I receive reports, and what will they include?
- Will you provide insights or recommendations based on campaign performance?
- How do you measure success and adapt campaigns based on performance data?
Budget & ROI
- What are your billing structures, and do you work within specific budget ranges?
- How do you handle budget adjustments based on campaign performance?
- How do you track and report ROI for campaigns?
Communication & Transparency
- Who will be my main point of contact, and what is their background?
- How often will we have meetings or check-ins to discuss progress?
- What level of transparency can I expect in terms of spending, performance, and challenges?
Experience & Expertise
- Can you share case studies or examples of similar campaigns you’ve run?
- How familiar are you with current trends in digital marketing and advertising platforms?
- What certifications or partnerships do you hold with platforms like Google Ads, Meta, or other key players?
Long-Term Strategy & Adjustments
- How do you adjust campaigns based on seasonality or other market changes?
- What’s your approach to refining strategies over time for consistent growth?
- What trends or developments do you foresee that might impact our campaign in the future?
Additional Considerations
- Are there any additional services (e.g., web development, branding) that you offer?
- What kind of support do you provide outside of regular business hours if an issue arises?
Asking these questions will give you insights into the agency’s capabilities, strategic thinking, and commitment to delivering results tailored to your business’s needs.
At SFM Marketing, we are dedicated to being your go-to partner for all your digital campaign management needs. Based in Kent, we take a strategic and tailored approach to ensure each campaign aligns with your unique goals and delivers measurable results.
Our team combines expertise in audience targeting, data-driven optimisation, and transparent communication to maximize your return on investment and drive meaningful growth.
For any campaign management requirements, you can rely on us at SFM Marketing to elevate your digital presence and help you achieve lasting success.
Contact us today